Contact Us

Spin My Win provides dedicated support to help with account-related issues, general questions, technical concerns or feedback. Our team can guide you through KYC, deposits, withdrawals and site features, and is ready to assist with any other enquiries. For quick replies try live chat, or email for detailed requests. If you prefer, call our UK line and the SpinMyWin support team will help every step of the way.

Department	Contact
Customer support	[email protected]
General enquiries	[email protected]
Affiliate enquiries	[email protected]
Phone	+44 20 7946 0825
Working hours	24/7

For payments or billing queries, email [email protected]. For privacy or security matters, contact [email protected]. We aim to respond to emails within one business day and to live chat instantly. If you prefer, request a call-back and a member of the SpinMyWin team will phone you during working hours.

Support via Email

Email is the preferred way to contact us for detailed requests, account-related issues or any situation that requires documents or explanations. Please send your message to [email protected] with a clear subject line and include up-to-date contact details and your account ID where relevant. Providing full information helps us respond faster and avoids delays in processing your request.

Contact Form

Name

<label for="email" style="display:block;margin-bottom:6px;font-size:14px;">Email</label><input id="email" name="email" type="email" placeholder="[email protected]" required style="width:100%;padding:10px;border:1px solid #cfcfcf;border-radius:4px;font-size:14px;margin-bottom:12px;box-sizing:border-box;" /><label for="message" style="display:block;margin-bottom:6px;font-size:14px;">Message</label><textarea id="message" name="message" rows="6" placeholder="How can we help?" required style="width:100%;padding:10px;border:1px solid #cfcfcf;border-radius:4px;font-size:14px;margin-bottom:12px;box-sizing:border-box;resize:vertical;"></textarea><button type="submit" style="background-color:#2a7ae2;color:#ffffff;padding:10px 14px;border:0;border-radius:4px;font-size:15px;cursor:pointer;">Send message</button>

Response Time

Our support team aims to respond quickly; most enquiries are answered within one business day. Simple requests are usually handled the same day, while complex cases, such as account reviews or KYC checks, may take longer depending on the issue and required checks. We will keep you informed of progress and provide an estimated timeframe where applicable.

Feedback

Tell us what you think, your feedback helps us improve. If you have suggestions, ideas or spot something that could be clearer, please send them to [email protected] or use live chat. We review every message carefully and use your input to refine promotions, site features and customer service to make the experience smoother for everyone.