Spin My Win Casino Responsible Gambling

At Spin My Win we take responsible gambling seriously. Player safety and controlled play are central to how we operate, and we provide clear tools and guidance so you can enjoy gaming within your limits. If you ever feel play is becoming a problem, our team is ready to help and we encourage you to use the tools below or contact support for a confidential conversation.

Our player protection principles

We aim to protect vulnerable players and promote safer gambling through straightforward policies and practical tools. We encourage everyone to set personal limits, take regular breaks, and play only with money they can afford to lose. Our support team is trained to respond sensitively to signs of problem gambling and to act promptly when a player requests help.

Activity-control tools

We provide a range of built-in controls so you can manage your activity at any time. These tools are available in your account settings and can be changed quickly if your circumstances or preferences change. Our support team can also assist with adjustments and temporary changes via live chat.

Deposit limits

Set daily, weekly or monthly deposit limits to control how much you add to your account. Limits can be increased only after a cooling-off period to prevent impulsive changes. Typical minimum limits start at £10 and you can adjust them to suit your budget.

Loss limits

Loss limits help you cap net losses over a chosen timeframe. Use these to keep play within affordable levels and to prevent chasing losses. You can review and reduce loss limits at any time; increases may be subject to verification and a waiting period.

Time limits and session reminders

Use session timers and daily play reminders to avoid extended sessions. You can set automatic breaks after a set session length or enable periodic pop-ups that prompt you to review your play.

Account breaks and self-exclusion

Short-term time-outs and longer self-exclusion options are available if you need a break from gambling. Self-exclusion can be for defined periods and includes removal from marketing communications. For longer exclusions or permanent account closure, contact support via live chat and we will guide you through the process.

Recognising signs of problematic behaviour

Common signs include losing track of time, betting more than intended, chasing losses, hiding activity from others, or neglecting responsibilities. If you notice these signs in yourself or someone you care about, consider using limits or taking a self-exclusion period.

Keeping control — practical tips

Set a budget before you play and stick to it, use deposit and loss limits, enable session reminders, and avoid gambling when tired or stressed. Treat play as entertainment, not a way to make money, and discuss concerns with friends or family if appropriate.

Professional help and support

If you need external help, organisations such as GamCare and GambleAware provide confidential advice and treatment options in the UK. You can also talk to our support team through live chat for an immediate, non-judgemental conversation about available options. For urgent concerns, seek medical or emergency services in your area.

If you would like to adjust controls or need support, SpinMyWin’s team is available to help 24/7 via live chat.